How To Choose The Right Pricing Solution For Large E-Commerce & Retail?

October 5, 2023

In today's rapidly evolving business landscape, pricing has emerged as a critical factor that can significantly impact a company's profitability and competitive edge.

As markets become increasingly dynamic and consumer behavior continues to shift, many large e-commerce and retail companies are turning to pricing software to help them make data-driven decisions and optimize their pricing strategies. The introduction of pricing software into your business operations can revolutionize how you set, adjust, and manage prices. 

In this comprehensive guide, we'll walk you through the process of choosing a good pricing software that aligns with your business needs while highlighting key aspects to consider.

Assess your business needs

Before diving into the world of pricing software, it's crucial to evaluate your unique business needs. Not every pricing solution will perfectly align with your specific requirements. Without a thorough examination of your needs, you might be tempted by providers offering fancy features that you'll likely never use.

1. Identify pricing challenges

Identifying pricing challenges is a crucial first step in the process of selecting the right pricing software. These challenges can take various forms, such as:

  • Manual and error-prone Excel-based processes for price calculations
  • Complex and specific pricing rules that are not easily replaced by out-of-the-box conventional pricing solutions
  • Frequent changes in pricing rules, either due to operational requirements (e.g. new marketing promotion type) or due to incremental improvements and tests
  • Competitor prices and availabilities need to be constantly monitored
  • Limited frequency of price update and insufficient agility to adapt to market changes
  • Need for optimization via machine learning
  • Need for reporting dashboards to increase pricing transparency
  • Need for transparency on cause-effect of price changes, price testing
  • Ambitious timeline until go-live of the new pricing solution due to today’s operational pain and/or unmet strategical needs

By recognizing and addressing these pricing challenges, you can make an informed choice when selecting the pricing software that best suits your business requirements.

2. Define your goals

Defining your goals is the second step in the process of choosing the right pricing software for your e-commerce and retail business. Your goals serve as the compass that guides your decision-making. Whether you aim to increase revenue, enhance margin management, or streamline pricing processes, having clear objectives is essential. 

Consider how the pricing software can support these goals. For instance, if you want to reduce your reliance on internal IT resources or invest more time in fine-tuning pricing strategies rather than grappling with pricing formula errors, the software you choose should align with these aspirations. 

It's not just about what you want to achieve but also about how the pricing software can be a valuable tool in helping you reach those objectives.

3. Determine your budget

Pricing software comes in various shapes and sizes; hence, you need to consider your budget constraints. While budget constraints may initially seem limiting, it's essential to view this expenditure as an investment in your business's future profitability and efficiency.

The right pricing software can yield a significant return on investment (ROI) in the long run. It can help you optimize pricing strategies, identify profit-enhancing opportunities, and reduce costly pricing errors that may occur in manual processes.

After all, determining your budget is not just about setting a limit; it's about strategically allocating resources to a tool that can significantly impact your business's revenue generation and efficiency.

Key aspects you should consider

As you embark on your journey to select the right tool, you'll want to carefully assess the features offered by different solutions. Here are some key aspects to consider:

1. Implementation time

A prolonged implementation process not only delays your ability to fine-tune pricing strategies but can also have a direct impact on your business revenue. The quicker you shorten the time-to-value, the faster you can adapt to market changes, respond to competitor pricing moves, and seize profit-enhancing opportunities.

Moreover, a swift deployment not only speeds up the process but also lightens the load on your internal resources. This allows your team to focus their energy on strategic tasks instead of getting bogged down by the complexities of implementation. 

2. Flexibility

Many pricing tools often lack the ability to make real-time pricing adjustments and refinements. For pricing managers, it is crucial to have a tool that can tailor pricing rules and logics according to their specific business objectives. 

Incorporating flexibility into your pricing software selection is essential for several reasons: 

  • Instead of relying on developers for every modification, pricing teams can take control and make adjustments independently.
  • Your pricing strategies will remain adaptable and align with your business goals, allowing you to be proactive.
  • By having the autonomy to tweak pricing rules, pricing teams can quickly test hypotheses, refine strategies and assess the impact.

3. Integration

Based on conversations with multiple pricing departments, it's evident that many pricing teams still rely on Excel spreadsheets as part of their pricing processes. They manage a significant amount of data with complex formulas stored in Excel.

Thus, it's essential to choose a solution that can effortlessly incorporate Excel, ensuring continuity in familiar tools and workflows and even simplifying and streamlining the pricing processes.

4. Agility & data accuracy

Traditionally, pricing managers had to collect competitors' pricing data by visiting various websites, manually inputting information into Excel sheets, and verifying data accuracy. However, this process was time-consuming and prone to errors, as even a few inadvertent clicks could alter the results.

A good pricing solution can assist you in crawling and extracting competitors' information easily and automatically by simply entering the URL. 

Product prices are never static. Instead of checking all prices repetitively in a given period, a pricing solution should allow you to automatically update the data once the setup is complete.

Gain better results with the right pricing software

In the dynamic business environment, choosing the right pricing software is a strategic decision that can have a profound impact on your company's profitability and competitiveness. 

The right pricing software is more than just a tool; it's an investment in your business's future success, enabling you to navigate the complexities of pricing with confidence and precision.

Explore Priceloop's Case Study to witness how we assisted one of our clients in achieving the following remarkable milestones

  • 95% reduction in time to value
  • 13.9% boost in price efficiency
  • 15% increase in overall profit

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